The purchaser authorizes Star City Limousine to charge any additional charges
after they have rendered services to the purchasers credit card as supplemental
charge. A 20% gratuity will be added to your total charge as well as 9% service
surcharge. If cash payment is selected, the payment is due at the beginning of
the rental time. Customer agrees to have Star City Limousine get an
authorization for the above credit card and amount, for the event stated above.
Prom reservation rules: Once you fill out the reservation it can not be cancelled. If you don’t feel like you would like to use our services we keep the 30% deposit. Cancellations made within 2 months will not be responsible for the remaining balance. Any contracts cancelled within less than 2 months will be responsible for the full amount of the balance due. If any payment due hereunder will be unpaid (10) ten days after the due date, hereon Star City Limousine will have the right to add and collect late charges with interest at maximum rate allowed by law. All such sums are due and owing with any other expenses, (filing fees, court cost, and reasonable attorney fees, etc.). Necessarily injuries by reason of such non-payments, I the credit card holder / purchaser agree to pay Star City Limousine upon signing of this contract.
All of the given information from the renter is binding and cannot be changed without Star City Limousine acceptance. If the reservation is cancelled or accepted after it is signed, Star City Limousine is still authorized to collect the remaining balance in full, if the car was not re-rented again on the cancelled date for the same or higher amount. The credit card holder gives authorization to use the credit card information over the fax /internet in combination with electronic reservation for the Deposit and the remaining balance. It is agreed that it is not necessary to obtain a signed credit card slip, as the reservation is made over the fax /internet. If the purchaser doesn’t pay the full amount of the balance, Star City Limousine will not start the job. Therefore the risk of not getting paid will give us the right to cancel. The purchaser is still fully responsible to pay the total amount as he failed to provide the above requirements. Star City Limousine rates are billed, including, applicable fees / taxes and a 20% Chauffeur service charge. If you feel that you would like to provide an additional gratuity it is at your sole discretion. If you choose to provide an additional cash gratuity; it is at your sole discretion, and is only in addition to the 20% you have already paid for. You will not receive a full or partial refund for the 20% Gratuity
by providing a cash tip to the Chauffeur.
We allow a discretionary amount of mileage on prom night. This means you may either go into NYC after your prom or stay in the local area (Nassau County & Western
Suffolk County). If you would like to go to the Hamptons, New Jersey, or the Poconos, there will be an additional charge.This charge is separate and is not included in the total amount of the contract. If you want to do both NYC and the Hamptons, N.J. or the Poconos, you will be charged separately and accordingly. All tolls are additional to the total amount of the contract as well. Sorry, there are no exceptions. The purchaser further agrees to pay additional charges incurred such as overtime, tolls, parking etc.
Star City Limousine allows up to 4 pickups / 4 drop offs (excluding a stop for a prom and after prom). Any additional stops - $25/Sedan or $50/SUV per stop. If you wish to have unlimited stops there is an extra $350 charge – please ask the representative. All prom hourly packages are Garage - to - Garage based. Car leaves from the garage at the beginning of the hourly package and it has to be back to the garage at the end of the hourly package. Once the vehicle picks all students up it goes to the prom location.
Vehicle stays at the prom location while students are at the prom (there is no riding around for students not even to the store, etc.). After the prom, vehicle can make up to 2 stops before it starts making drop offs. Each additional stop will be $25/Sedan or $50/SUV extra per stop. There is no breaking apart of the group for the After-Prom Party.
Vehicle stays where the majority of the group got off for the stop. There is no riding around to other locations while most of the group got off at the stop.
As with all contracts, the rental contract between the mentioned person as renter and Star City Limousine is made with the information and the terms given to us. Contracted price is set for contracted pickups, addresses, time and number of passengers. As indicated in the contract, any extra unaccounted passengers traveling in the vehicle are subject to extra charge. There are no downgrades of the vehicles (only upgrades).
Star City Limousine are not responsible for items that are left in the
vehicle, lost or damaged. Star City Limousine reserves the right to charge a
delivery fee for returning lost items if found. Star City Limousine is not
responsible for traffic encountered during vehicle rental time and any delays
caused by directions instructed to the driver by passengers. The rate will be equal to the
rate of an Airport Transfer to your location plus 20% Chauffeur gratuity. Star
City Limousine Chauffeur's will assist with luggage at a client's request, but
assume no liability for doing so.
Cancellations will be charged a cancellation fee of $150.00-Lincoln / 30% or $250.00
minimum for SUV . Cancellations made within less than 48-hrs will be charged a full price of the
booked ride. Same rules apply even if the job is booked within 48-hrs of
service. All cancellations have to be
submitted in writing and they have to be confirmed with a cancellation
confirmation number. Any changes to initial reservation have to be submitted in writing and confirmed with our representative on the phone with no exceptions. Any changes made less than 36 hours before the rental have to be approved by the phone with representative with new confirmation number. In rare cases we allow 3-months grace period to use the deposit towards other reservation and it is at company's discretion. Prom reservations are not confirmed until contract is signed and deposit is collected with no exceptions.Deposit for prom is minimum $500 with no exceptions.
If any payment due hereunder will be unpaid (10) ten days after the due date,
hereon Star City Limousine will have the right to add and collect late
charges with interest at maximum rate allowed by law. All such sums are due and
owing with any other expenses, (filing fees, court cost, and reasonable attorney
fees, etc.). Necessarily injuries by reason of such non-payments, I the credit
card holder / purchaser agree to pay Star City Limousine upon signing of this
contract. I am satisfied with the terms and conditions above and fully
understand and agree. If, for any reasons, I am not fully satisfied with the
services I receive, I have 10 hours after the completion of the job to file a
complaint in writing. If Star City Limousine does not receive my written
complaint in the above stated timeframe, I agree, that there is no valid
complaint and I am fully satisfied with the services I received. Filing a
written complaint, insures both parties, that it is fully understood what the
problem was, and should help Star City Limousine to assist the purchaser in
any kind of reimbursement. The purchaser will be contacted within a week of the
complaint to settle the matter. I understand that this is a separate case from
the main contract and therefore have no dispute in general against Star City
Limousine and the payment I authorized.
Since Star City Limousine offers high-tech-equipped vehicles, sometimes heat
and excessive use of all power-operated equipment might be subject to temporary
failure. This will of course not interfere with the safety of the vehicle itself
and therefore will have no effect on continuing or paying of the contracted
trip. Star City Limousine guarantees, that all our vehicles are constantly
checked to keep the highest possible standards and eliminate such failures as
much as possible. The limousines equipped with IPOD connectors are subject to compatibility issues, please make sure you have latest iOS on your device as we cannot gurantee that your device will work and cannot be liable for such issues. Star City Limousine agrees to send the requested vehicle as
offered in the contract. We have the right to upgrade the vehicles or switch the
vehicles in case of emergency breakdown or if vehicles were in accidents. As
stated, this will only happen in emergencies, and to upgrade, never downgrade.
If no upgrade is available, Star City Limousine gives the customer the right
to downsize the vehicle and receive additional discounts if wanted. No
additional charges will occur on customer side if upgrade is made without
customer request. If switching occurs in the same category, or upgrades are
made, it will not affect the contract and / or payment of contract. Customer's
therefore accepts that replacement limousine may be substituted if contracted
limousine becomes unavailable for any reason. Due to new DOT laws some limousines advertised with suicidal/lambo/jet doors might have them nonoperational as a safety precaution (including Escalade Lasanti limousine and Hummer JET). There will be absolutely no refunds for the nonoperational jet/lambo doors for any reason as it is not affecting safety or comfort of the ride.
If any of our above guarantees or contracted terms cannot be met due to
conditions outside of our control, including weather, accidents and any other
acts of god, including, but not limited to traffic congestion, road closures,
accidents, flight delays, weather delays, road closures etc., we will use our
best efforts to notify the customer of these conditions and resulting delays or
changes. Star City Limousine reserves the right to terminate any reservation
without refund, if the Operator or the Dispatcher on duty feels that the Renter
and /or Party of the Renter is putting the Operator or the mode of
transportation or the Renter/and/or Party of the Renter in danger of injury. Or,
if the Renter and/or Party of the Renter are in the possession of any illegal
material and/or substance, this service will be canceled without refund. This is
without exception.
By pressing "I Accept" Button, I'm providing a legal signature(s)
electronically and authorize Star City Limousine to honor Electronic Signature(s).
As such, I assume full responsibility for any and all payments, services etc.,
made by Star City
Limousine in reliance upon the Electronic Signature(s). I agree to hold Star
City
Limousine harmless for any and all losses or illegal charges I or any other
person or entity may suffer, including all expenses incurred, without limitation
attorney's fees, arising out of misuse or unlawful or unauthorized use of such
actual or purported e-signature(s).